intercultural training for your international business

We make sure you are well prepared to manage your global business

managing the intercultural workforce

Training & Coaching

We recognize that clients from around the world will vary widely in their preferred styles of learning and communication. We ensure that all training matches these styles for maximum impact.

Go to Training & Consulting
Everything on intercultural communication

Keynote Speaker

Eleonore Breukel is a well-renouned author. Next to her book which is used accross many universities, her publications have been cited in numerous papers, books, PHD studies, as well as research for many documentaries, and talk shows.

Go to Publications
ABOUT US

With 25 years of experience we specialize in improving the interactions of our clients in global settings. We bring together a global team of trainers and partnerships with cultural experts located in 60 countries while we continue to meet those needs. We are based in Amsterdam, The Netherlands, while working global with offices in Brussels, Freiburg, Pune (India) and Sao Paulo (Brazil).

FREE DOWNLOAD OF THE INTERCULTURAL COMPETENCIES EVERYONE SHOULD KNOW

Check Out Our Training Programs

Highly interactive, hands on and tailored to specific learning and communication styles. Our training sessions are fun, engaging and dynamic with opportunity for participants to actively explore the issues at hand.
We recognize that clients from around the world will vary widely in their preferred styles of learning and communication. We ensure that all training matches these styles for maximum impact.

Succesful Global Collaboration

 learn more

Global Leadership Skills in the BICS

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. 

 learn more

Overcome Global Team Challenges

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. 

 learn more

Presenting to on intercultural crowd

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. 

 learn more

Expat & Relocation Training

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. 

 learn more

Increase the skillset of your team

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. 

 learn more

Specifically Tailored

Highly interactive, hands on and tailored to specific learning  and communication styles. Our training sessions are fun, engaging and dynamic with opportunity for participants to actively explore the issues at hand.
We recognize that clients from around the world will vary widely in their preferred styles of learning and communication. We ensure that all training matches these styles for maximum impact.

Contact us for more information

Immediate on-the-job implementation

We will handle topics with immediate relevance to the daily practice of the participant to ensure they develop the tools they need for on-the-job implementation.

THE TOP INTERCULTRAL COMPETENCIES THAT EVERYONE SHOULD MASTER

The Secret of Managing an  Intercultural Workforce

For business success in the international arena, intercultural competencies are indispensable. Today, knowing how to manage in culturally different business environments is crucial. 

These five intercultural competencies should be a part of every employee’s skill set:

#1 Intercultural Sensitivity

The ability to recognize multiple perspectives of an event or behavior, to recognize one’s own cultural values and those of others, and to pick up on verbal and nonverbal signals.

#3 Building Commitment

The ability to stimulate interaction and cooperation between people, and to take the lead while at the same time keeping others on board.

#5 International Orientation

The ability to see the world as a workplace.

#2 Intercultural Communication

The ability to adjust one’s communication style to the communicative needs of people from other cultures.

#4  Managing Uncertainty

The ability to manage the greater uncertainty of intercultural and international situations. The ability to respond flexibly and work effectively with new people in intercultural situations.

FREE DOWNLOAD OF FULL ARTICLE ON THE INTERCULTURAL COMPETENCIES EVERYONE SHOULD KNOW
India, China, Vietnam, Brazil, Bangladesh, Indonesia and more

Emerging Markets

Our trainings on India include:

• How business processes work in India’s fast growing economy
• How India’s diversity affects your work relations
• How decisions are made and problems are solved
• How subordinate-superior relations work
• How to delegate work
• The Indian perception of teamwork
• How to motivate your Indian client, boss or colleague
• How to recognize and adapt to the various Indian communication styles

Our trainings on China include:

          ·       What is the Chinese management style?                                      ·       What is the logic behind Chinese decision-making? ·       How to recognize and adapt to Chinese communication styles? ·       How to have smoother and sustainable relations with Chinese clients? ·       How to motivate Chinese employees and influence Chinese bosses? ·       How to detect early warnings and solve problems quickly? ·       What are the consumer psychologies? ·       What are the etiquette and taboos?

Contact us for more information

Publications

Eleonore Breukel is a well-renouned author. Next to her book which is used accross many universities, her publications have been cited in numerous papers, books, PHD studies, as well as research for many documentaries, and talk shows.Eleonore Breukel is a well-renouned author. Next to her book which is used accross many universities, her publications have been cited in numerous papers, books, PHD studies, as well as research for many documentaries, and talk shows.

Wereldwijd Zakendoen

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incidid.


Learn more

Latest Citations


Where Dutch directness comes from

BBC
E. Breukel is cited on Dutch directness and the so-called “Poldermodel”E. Breukel is cited on Dutch directness and the so-called “Poldermodel”

Zo ziet onze typisch Nederlandse directheid eruit door de ogen van de Britten

EVA JINEK
E. Breukel is cited on why Dutch people value openness more than kindness.E. Breukel is cited on why Dutch people value openness more than kindness.

Articles in English

Cultural Diversity success of Amsterdam Toastmasters Club


• Royal glitter in the sober Dutch egalitarian culture EN/SP
• Influence on Dutch economy of the new King and Queen of Netherlands
• Dutch business culture and etiquette
• American culture and etiquette
• French business culture and etiquette
• German culture and etiquette
• Working with the Argentines
• Communicating Across Borders – Northern Europe I
• Communicating Across Borders within Europe II
• Communicating Across Borders within Europe III
• Communicating Across Borders within Europe IV
• Meetings that matter in Europe
• Negotiating with Europeans
• Overcome language barriers in global business
Articles in English
• Inspire your audience in a four minute presentation
• Turn the complaint culture into a culture of positive attitudes
• The Indian Mind set
• What does Service-Minded mean in various Cultures?
• Richness & pitfalls of multicultural relationships
• Global Mindset


Learn more

Articles in Dutch
• Internationaal Trainen
• Werken met Amerikanen


Training Tool
• The Cultural Detective

Some of Our Customers

Corporate ABN AMRO, Fortis, ING, Rabo Bank, AON, Equens, Deloitte Accountants, the Bosch Group, Shell, Wärtsila, Corus-Tata Steel, Vander Landen Industries, AE Rotor Techniek, Suzlon, Tata Consultancy Services, EmmayHR-Randstad India, Unilever, Heinz, Van Melle, Capgemini, Chiron, Symantec, SAP, Oracle India, Centocor, Johnson & Johnson, Solvay Pharmaceuticals, Dishman USA, Organon, Janssen Biologics, RubberNetwork, Yves Rocher, Expatica.

Higher Education University Nyenrode, Erasmus University, University of Amsterdam, Vrije Universiteit Amsterdam, University Maastricht, Institute of Asian Business Management Rotterdam, Hoge Economische School Amsterdam, InHolland Business School.

Training Institutes
 ILC-Language Center, Boertien Training.
Corporate Academy’s: Apple Academy Europe, Capgemini Academy, Van DerLanden Academy.

Governments and NGOs
 
Dutch Ministry of Foreign Affairs, Dutch Ministry of Defense, Dutch Ministry of Agriculture, Ministry of Internal Affairs, CBI, Agentschap.NL, FOM, the National Ombudsman, ECN Energy Center Netherlands.

Say Hello

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Contact form will be displayed here. To activate it you have to click this area and set the shortcode parameter in Customizer.